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Privacy Policy PDF Print E-mail

Privacy Policy       

Introduction

We believe that it is important you know how we treat the information about you that we receive on the Internet. Our privacy statement as set forth below is written so that you can understand exactly what we do and don't do with your information.

While we will never share information that may be used to identify you, we do expect our policy statement will change as new ways to protect your confidentiality and new uses for information emerge. To that end, we value your comments about our privacy statement and invite you to contact us with suggestions and concerns.

Information Collection & Use

Registration

In general, you may visit the Site without telling us who you are or revealing any personally identifiable information about you. To place an order on this Web site, you can complete the registration form and create a password or proceed directly to checkout. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

When you register we will send you an email confirming your account has been created.

Glue Direct is the sole owner of the information collected on gluedirect.com. Glue Direct collects personally identifiable information from our users at several different points on our Web site.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information.

None of your personal financial information (such as a credit card number and expiration date) is stored by us. Therefore it is impossible for it to be sold or rented to any party for secondary purposes. Paypal securely process our payments on our behalf.

We will keep you informed of the progress of your order by email. We will send you an email confirming your order and another email when it is processed, cancelled or dispatched.

Uses of Information

We may use the personally identifying information you provide for any of the following purposes (1) to fulfil orders (2) to respond to specific requests from customers; (3) to send you emails and regarding your order status;

 

We use the non-personally identifying information collected by site to understand the use of our site and make improvements.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We DO NOT share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Personally identifiable information

We DO NOT Share Personally Identifiable Information with Third Parties

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a users computer for record-keeping purposes. We do not use cookies on this site but may in the future. We will not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser file.

 

We may set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site.

Business Transitions

In the event Glue Direct goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Glue Direct
Aikmanhill Estate
Lintfieldbank
LANARK
ML11 0NJ
Scotland, UK

T:  +44 (0) 1555 820990
F:  +44 (0) 1555 820499